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Published: April 8, 2022

Optometric Assistant/Receptionist

Brampton, ON, Canada | Full Time

LMC Optometry & Eye Care

The Optometry Receptionist supports our Eye Care clinic and Optometrists by fulfilling several functions. Front desk receptionist, performing work such as greeting patients, answering phones, checking patients in/out, sending recalls and reminders, reconciling OHIP payments; sending out referrals; and maintaining records, correspondence and filing. You will also be cross trained on pretesting patients for eye exams and obtaining preliminary case history.


  • · Greeting patients in person, by telephone, or online
  • · Replying to patient emails regarding queries or scheduling
  • · Reconciling monthly invoices and statements
  • · Booking/Scheduling/Confirming appointments
  • · Pretesting patients and other auxiliary tests when required
  • · Help in the dispensary when required
  • · Recalling patients either by phone or email
  • · Facilitate patient referrals to other health care professionals
  • · Maintaining records, correspondence, scanning and some filing
  • Ensuring the office is billed properly for orders and proper credits are issued


  • · One year experience in an optical setting is a definite asset
  • · Excellent verbal and communication skills
  • · Strong interpersonal skills, friendly and caring, outgoing personality
  • · Customer service experience is essential
  • · Must be proficient with computers and monetary transactions
  • · Able to follow directions and take personal responsibility for actions
  • · Must demonstrate strong time management and organizational skills
  • · Ability to work independently and in a team
  • · Fashionable professional attire
  • · Passion for learning and dealing with people
  • · Able to follow through on tasks with attention to detail
  • · Able to multitask

Our Mission:

Enabling Wellness, Embracing Learning, Expanding the Therapeutic Horizon

Organization Profile:

LMC Healthcare (LMC) is Canada’s largest specialist care provider in diabetes, endocrinology & metabolism. We’re transforming diabetes care by making it more accessible, comprehensive and patient-centric than ever before. LMC has 15 multi-disciplinary centers of excellence and 20 clinical research sites located in 3 provinces (Ontario, Alberta, and Quebec). Our 60+ Endocrinologists, many of whom are nationally renowned for their areas of expertise, are supported by an interdisciplinary team of highly qualified Medical Office Administrators, Medical Assistants, Registered Nurses, Registered Dietitians, Physician Assistants, Pharmacists, Optometrists, Opticians, Optical Assistants, Chiropodists and Clinical Research Professionals.


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