Visual Sense Eye Care – Kitchener ON (visual-sense.ca)

Full time, permanent position, available immediately

Are you looking to be part of a dynamic, forward-thinking team that is dedicated to providing exceptional quality vision care? Would you be interested in working in a modern practice where the Optometrist-owner is interested in your success?

Would you like to have competitive compensation that includes a benefit plan? Work in an extensive optical with fashion eyewear, contact lenses, and low vision devices?

We are a family-focused Optometry office passionate about providing comprehensive eye care to individuals of all ages, with an emphasis on vision therapy and rehabilitation, concussion, pediatrics and low vision with an extensive optical to support the visual needs. We are looking for a friendly, articulate, and high-integrity team player who takes initiative, can multitask, and loves to learn and take on new challenges. Our Optician is the main contact for patients in selecting the best eyewear strategies for their various lifestyles and visual needs.

You will be Responsible to:

• Provide exceptional patient-centred care and a positive customer experience.
• Assist with selection of frames to suit the patients’ aesthetic, performance and visual needs, including describing the features and benefits of products in a way that customers will understand.
• Perform measurements, repairs and adjustments to patients’ eyewear.
• Order, verify, and dispense eyewear.
• Maintain the inventory of frames, contact lenses, and lenses, and keep current with newest technology and lens designs.
• Provide guidance and teaching to patients regarding their Contact Lenses.
• Cross-train to assist in other administrative duties such as answering phones and pre-testing when needed.

Required Skills:

• Good communication skills, able to use diplomacy in dealing with a variety of individuals, adaptable, approachable and willing to learn.
• Able to multi-task, using time management, organizational and problem-solving skills to work independently in a fast-paced environment
• Excellent computer and internet skills, including Microsoft Office, with a knowledge of navigating social media
• A minimum of one year of experience in an optical environment is preferred
• Optician License is preferred

Clinic-specific training will be provided. Visual Sense Eye Care is committed to equitable treatment of all individuals in accordance with the Ontario Human Rights Code and to accommodating any individual needs in all employment practices upon request. To apply please email with your résumé to dr.tpolonenko@visual-sense.ca.