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Published: September 28, 2022


Vancouver, B.C.

Della Optique

About us:

Della Optique is an optometry and eyewear boutique in Kitsilano that provides a unique personalized eye wear experience. With an emphasis on customer service and knowledge Della Optique is a unique combination of optometry and eye wear unlike anything else in the lower mainland. We are looking for a forever team member and so offer generous starting compensation with room for growth.


How You'll Benefit:

·        Rapid and continued growth, ensuring a constantly challenging and rewarding environment

·         A workplace culture that fosters a sense of collaboration


·         Ongoing training and development opportunities to help you develop your career



Why We Need You:

Our Practice Coach is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Optician.


This position is a full-time, permanent role working up to 40 hours per week. Must be able to work Saturdays.


What Will You Be Doing?

• Educating clients about the best eyewear choices for their lifestyle, ensuring they receive the best in value and quality

• Performing frame and facial measurements to ensure correct fit and positioning of new eyewear and performing repairs and adjustments to returning patients'

• Communicating with patients in person, by phone, and by email

• Administering pre-testing services.

• Billing the patient, their medical service provider and other third parties

• Managing appointment bookings and ensuring patient data is accurate and up to date

• Contributing to store retail sales goals

• Upholding excellent customer service standards using your charisma and problem-solving skills


What Do You Bring?

·        Minimum five years’ experience in an optical environment.


·        Previous experience in a customer-facing, preferably retail environment preferred


·         A high level of comfort using technology and computers with solid proficiency in MS Office Suite 


·         A great communicator who can provide exceptional patient care


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